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Bringing order to the chaos with help-desk software.
Small companies have mastered user experience; now it's on to the frontier of customer service.
You don't have to know how to build an app to get a good idea for one. Just add hiring developers to your launch check list.
We all love great ideas but to get a product to market on time, and on budget, somebody needs to draw a line at good enough.
Leverage the power of the champions of new technology at your company to address the resistors of change.
In this tale of two cities, the principals built a startup while living hundreds of miles away. Here are their insights.
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