Larry Alton

Larry Alton

Freelance Writer & Former Entrepreneur
Larry Alton is an independent business consultant specializing in social media trends, business, and entrepreneurship. Follow him on Twitter and LinkedIn.

1 Recent Stories

Bot or Person? The Customer Automation Conundrum.
Technology

Bot or Person? The Customer Automation Conundrum.

Frustration with "touch one for this, two for that'' may be driving away customers. Helpful automation geared to your demographic will bring them back.

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