E-mail Etiquette

Make a good impression, even online.
1 min read
Opinions expressed by Entrepreneur contributors are their own.

Writing e-mail may seem more casual and less formal that other types of communication, but when it comes to your business, take no chances. Online message offer many opportunities for misunderstandings because there are no gestures, body language or facial expressions to give you cues as to meaning. Here are some tips:

  • Type in uppercase and lowercase letters.
  • Check your spelling and grammar.
  • Write every message as though your mother, best friend and worst enemy will read it.
  • Use a signature file to include your contact information.
  • Be concise.
  • Write clear, descriptive subject lines.

Excerpted from Start Your Own Business, 2nd edition: The Only Start-Up Guide You'll Ever Need

More from Entrepreneur
Our Franchise Advisors will guide you through the entire franchising process, for FREE!
  1. Book a one-on-one session with a Franchise Advisor
  2. Take a survey about your needs & goals
  3. Find your ideal franchise
  4. Learn about that franchise
  5. Meet the franchisor
  6. Receive the best business resources
Discover the franchise that’s right for you by answering some quick questions about
  • Which industry you’re interested in
  • Why you want to buy a franchise
  • What your financial needs are
  • Where you’re located
  • And more
Make sure you’re covered for physical injuries or property damage that occur at work by
  • Providing us with basic information about your business
  • Verifying details about your business with one of our specialists
  • Speaking with an agent who is specifically suited to insure your business

Latest on Entrepreneur