Coping With Frustration

The best employees know how to handle their emotions.
1 min read
Opinions expressed by Entrepreneur contributors are their own.

We all get frustrated when things don't go the way we expect. Outstanding employees know how to control their frustrations, which is an attribute that you want to discover during the interview process. They will get frustrated, but will they quickly dismiss frustrations with events they have no control over? For example, a purchasing agent may get frustrated over high interest rates, which are making it difficult to buy equipment the company needs. However, she will get over it quickly because she knows there's nothing she can do to change the situation. The last thing you want is to hire an employee who is perpetually frustrated with things that she has no control over. To find out how a candidate can cope with frustration, ask her: "What was the most frustrating aspect of your last position?"

Excerpted from Attracting & Rewarding Outstanding Employees

More from Entrepreneur

Are paying too much for business insurance? Do you have critical gaps in your coverage? Trust Entrepreneur to help you find out.
Get Your Quote Now

One-on-one online sessions with our experts can help you start a business, grow your business, build your brand, fundraise and more.
Book Your Session

Whether you are launching or growing a business, we have all the business tools you need to take your business to the next level, in one place.
Enroll Now

Latest on Entrepreneur

My Queue

There are no Videos in your queue.

Click on the Add to next to any video to save to your queue.

There are no Articles in your queue.

Click on the Add to next to any article to save to your queue.

There are no Podcasts in your queue.

Click on the Add to next to any podcast episode to save to your queue.

You're not following any authors.

Click the Follow button on any author page to keep up with the latest content from your favorite authors.

It Started As a Joke and Turned Into a Startup That Raised $1 Million in Funding