Phil Prosser
Entrepreneur Leadership Network Contributor
CEO of Feedback ASAP
Phil Prosser has over 25 years of global success in over 74 countries in customer experience-management and net-promoter score, turning feedback into action to boost results. He works with leading brands such as McDonald’s, YUM, Shell, AT&T, Apple, UPS, RadioShack and Starbucks.
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Latest
5 Actionable Ways to Improve Your Customer Experience
These five tips will help you achieve better results from your customer experience program this year and how this might boost positive comments online.
Do This to Level Up Your Customer-Experience Management Game
CX has become a lead indicator of performance, change and company culture, but what are the best ways of fueling a passion for it among employees?
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