
Phil Prosser
Entrepreneur Leadership Network Contributor
CEO of Feedback ASAP
Phil Prosser has over 25 years of global success in over 74 countries in customer experience-management and net-promoter score, turning feedback into action to boost results. He works with leading brands such as McDonald’s, YUM, Shell, AT&T, Apple, UPS, RadioShack and Starbucks.
Follow Phil Prosser on Social
Latest
5 Actionable Ways to Improve Your Customer Experience
These five tips will help you achieve better results from your customer experience program this year and how this might boost positive comments online.
Do This to Level Up Your Customer-Experience Management Game
CX has become a lead indicator of performance, change and company culture, but what are the best ways of fueling a passion for it among employees?
More Authors You Might Like
-
Ivan Baidin
CEO
-
Kenneth Burke
Vice President of Marketing
-
Evgeny Chuprov
Non-executive director of Mirai Flights
-
Entrepreneur Store
Entrepreneur Store
-
Chris Kille
Chief Executive Officer at Elevate Outsourcing
-
Christopher Tompkins
CEO of The Go! Agency
-
Mohamed Tohami
Founder of Passion Point
-
Krista Mashore
CEO of Krista Mashore Coaching