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As a Leader, You Need to Be Both Positive and Aggressive
Business leaders need to set lofty goals and convince others that they are achievable.
If Your Customers Are Only 99 Percent Satisfied, You Need to Do Better
Customers aren't going to come back or refer your business if they aren't 100 percent satisfied.
To Maintain an Edge in the Market, This Automation Company 'Triple Trains' Its Employees
It also empowers employees to make decisions and take risks.
The CEO of This Biotech Company Focused on Rare Diseases Is a Patient Himself
Tim Walbert says emphasizing the patients' needs keeps Horizon Pharma competitive.
If You Were to Start Your Business Over From Scratch Tomorrow, What Would You Change?
You must be willing to change your practices, otherwise a competitor might fill that gap.
This Company's Biggest Challenge Is Overcoming the Negative Views of Its Entire Industry
What do you do when potential clients have a negative opinion of what you do?