BizCast
Behind every great company is a great story. BizCast casts a positive light on today’s innovative middle market businesses – uncovering the spark that makes these companies special.
Customer Service
Create Space to Work On the Business, Not In the Business
James Teppen, co-president of Gibraltar Business Capital, discusses the importance of customer service.
Growth Strategies
Spend 90 Percent of Your Time Selling Your Product and Only 10 Percent Building
Sterling Douglass, CEO and co-founder of Chowly, gives his best business advice.
Customer Relationship Management
To Grow Your Business, Really Understand Customer Requirements
Margi Shaw, president of First Communications, says meeting customer needs is not debatable.
Take It From The Pros
Running a Business Is About More Than Just Business
Todd Powell, co-founder and president of Vacation by Rail, talks about what keeps his team focused on business and the customer.
Opportunity
Your Biggest Strength Is Also Your Biggest Weakness
Ross Gordon, CEO and founder of The Catch Co., discusses why some opportunities are not so obvious.
Patience
Listen, Be More Mindful and Slow Down
Market Track's chief innovation officer, Kristopher Kubicki, knows that you need a lot of patience when it comes to older technology.
Patience
For Your Business to Succeed, You Need the Right Mix of Patience and Aggressiveness
Keval Baxi, CEO of Codal, has learned that you need patience at certain points but you also need to be aggressive.
Problem Solving
If Your First Idea Doesn't Work, Change It
CEO and Co-Founder of Swap.com Juha Koponen discusses the importance of being able to pivot in business.
Human Behavior
Why Business Is Not Just About Dollars
MorrisAnderson CEO and principal Dan Dooley discusses why it's important to put your ego aside in business.
Inspiring Your Team
Find An Industry and Make It a Vocation
Chris Surdenik, CEO of Call One, says you need to hire for attitude, not aptitude.
Passion
Get Buy-In From From Employees From Day One
Elements Holdings Group CEO Rick Hammell says you have to love and be passionate about what you do or else you're not going to do well.
Partnerships
Select Your Co-Founder Carefully
Mark Baldino, co-founder of Fuzzy Math, explains how focus has played a huge role in his business.
Take It From The Pros
Don't Obsess Over the Competition
Valeria Basso, owner of Symphonic Communications, says that you always need to do work that you believe in because it can reflect who you are.
Starting a Business
The Biggest Decider of Success Is the Ability to Pick Yourself Up After You've Been Knocked Down
Katy Lynch, a serial entrepreneur and tech powerhouse, explains why entrepreneurship is a battle.
Lessons
If You're Not Learning, You're Doing Something Wrong
Terry Howerton, CEO of TechNexus Venture Collaborative, explains that living the life of an entrepreneur you come across many lessons.
