How to Get the Most From Your Top-Performing Employees Hiring great people is only half of the equation.
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Every organization has its stars — the Michael Jordans or Megan Rapinoes, who shine with their leadership and perform at a higher level. The fact that they outperform their peers isn't a bad thing, either: These high achievers raise the bar for their colleagues and motivate them to do better. According to Harvard Business Review, studies have found that adding a star performer to a team can boost other team members' effectiveness by 5-15 percent.
More surprising is how much those stars contribute to an organization's overall output. It turns out that a very small proportion of a company is responsible for a large proportion of its results: the top 1 percent accounts for 10 percent of organizational output; the top 5 percent accounts for 25 percent of organizational output; and, the top 20 percent accounts for 80 percent of organizational output.
If this were your soccer team, you'd make sure those top scorers were taken care of — massages, ice baths, downtime — whatever coaches do to keep professional athletes happy. If we take the same approach when it comes to supporting our star employees, perhaps we could also see World Cup-level results.