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What to Do When Your Product Goes From Beloved to Hated on Amazon Think Board got trashed in Amazon reviews, and it was the best thing to ever happen to the company.

By Jason Feifer

This story appears in the October 2017 issue of Entrepreneur. Subscribe »

Courtesy of Think Board

Introducing our new podcast, Problem Solvers with Jason Feifer, which features business owners and CEOs who went through a crippling business problem and came out the other side happy, wealthy, and growing. Feifer, Entrepreneur's editor in chief, spotlights these stories so other business can avoid the same hardships. Listen below or click here to read more shownotes.

Hanson Grant was sitting in his dorm room at Babson College, trying to figure out how to write on the walls. "I couldn't drill holes to set up a whiteboard, and I couldn't paint my walls with dry-erase paint," he says. "So I thought, What if I could peel and stick a whiteboard on the wall?" That led him to develop a film that affixes to surfaces, turning almost anything, even his desk or closet, into a dry-erase board. He raised $10,100 on Kickstarter. A local NBC news story brought in 200 orders overnight through a website he set up. USA Today, the Today show, and others followed, fueling growth.

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