This Multi-Millionaire Founder Drove an Uber to Learn About Customer Service
The details matter.
By Ashlea Halpern •

Opinions expressed by Entrepreneur contributors are their own.
Last year, Paul English signed up to be an Uber driver. As a multimillionaire, he didn't need the money, obviously. He wanted to understand what it's like to be rated.
Related: 4 Assumptions Needed to Deliver 5-Star Customer Service
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