4 Common Assumptions About Online Reputation Management That Are Totally Wrong
Eventually somebody will write something unpleasant about your business. You better have a plan.
5-Star Reviews, 5-Star Fraud. Are You Ready to Pay the Price?
Go about reviews the right way and you'll earn respect and trust in the process. Cheat and you risk everything you've built.
Anonymous Online Detractors Shattering Your Confidence?
Your messaging is only part of the equation when it comes to your business's reputation. Reviews, both good and bad, are the other part, and they're not under your control. Here's a path forward.
How to Measure Your Customers' Happiness Score (and Why That Matters)
Learning how to determine your customers' level of satisfaction with your product or service is one of the best time investments you can make.
6 Ways to Make Online Reviews Work for Your Business
If you're not already utilizing customer reviews online, you should be. Here are six simple ways to do that.
4 Lesser-Known Customer-Review Platforms You Need to Know About
Sure, customers can use Yelp and Amazon to review your business. But there are other review sites out there that might work just as well for you.
6 Rules for Influencing How Customers Will Review Your Brand
Just one bad review can have a devastating impact.
Increase Your Perceived Value With Social Proof -- and Charge More
You can start establishing your presence by using customer reviews, testimonials and authority logos.
6 Reasons Investors Will Be Buying Amazon 'FBA' Businesses in 2016
Why focus on customer acquisition, a website and manufacturing when you don't have to?
8 Ways to Skyrocket Real User Reviews for Your Ecommerce Products
Because if you can't get reviews for your ecommerce product, you may as well not be in business.