customer reviews
customer reviews
How to Measure Your Customers' Happiness Score (and Why That Matters)
Learning how to determine your customers' level of satisfaction with your product or service is one of the best time investments you can make.
More From This Topic
Online Reviews
6 Rules for Influencing How Customers Will Review Your Brand
Just one bad review can have a devastating impact.
Social Media
Increase Your Perceived Value With Social Proof -- and Charge More
You can start establishing your presence by using customer reviews, testimonials and authority logos.
Ecommerce
6 Reasons Investors Will Be Buying Amazon 'FBA' Businesses in 2016
Why focus on customer acquisition, a website and manufacturing when you don't have to?
customer reviews
8 Ways to Skyrocket Real User Reviews for Your Ecommerce Products
Because if you can't get reviews for your ecommerce product, you may as well not be in business.
Facebook
Facebook Testing New Search Tool That Sorts Businesses Based on Reviews
The functionality is similar to what Yelp and Angie's List offers.
Online Reputation Management
When Customers Call Your Baby Ugly: Handling Negative Online Reviews
Three things you need to know before you hit reply.
Controversies
Yelp Shares are Tanking and a Kickstarter Project Could Be the Reason
A new documentary apparently shows alleged abuses by the customer review service.
Online Marketing
How to Get Online Customers to Find You and Trust You
Content marketing is a must these days for almost every business. Find out how to do it right.
Customer Loyalty
4 Strategies to Keep Customers Coming Back
A social-media complaint can cost a company millions and a review shape a restaurant's fortune. Find out ways that consumer feedback can shape product decisions.
