customer reviews

4 Common Assumptions About Online Reputation Management That Are Totally Wrong

Eventually somebody will write something unpleasant about your business. You better have a plan.

Manish Dudharejia

· 7 min read

5-Star Reviews, 5-Star Fraud. Are You Ready to Pay the Price?

Go about reviews the right way and you'll earn respect and trust in the process. Cheat and you risk everything you've built.

Peter Mühlmann

· 5 min read

Anonymous Online Detractors Shattering Your Confidence?

Your messaging is only part of the equation when it comes to your business's reputation. Reviews, both good and bad, are the other part, and they're not under your control. Here's a path forward.

Daniel Neiditch

· 5 min read

How to Measure Your Customers' Happiness Score (and Why That Matters)

Learning how to determine your customers' level of satisfaction with your product or service is one of the best time investments you can make.

Syed Balkhi

· 5 min read

3 Psychological Reasons Why Buyers Crave Reviews

Consumers use reviews as a source of information and to increase their sense of social belonging.

Jennifer Spencer

· 5 min read

What to Do When Your Product Goes From Beloved to Hated on Amazon

Think Board got trashed in Amazon reviews, and it was the best thing to ever happen to the company.

Jason Feifer

· 5 min read

6 Ways to Make Online Reviews Work for Your Business

If you're not already utilizing customer reviews online, you should be. Here are six simple ways to do that.

Dan Scalco

· 6 min read

4 Lesser-Known Customer-Review Platforms You Need to Know About

Sure, customers can use Yelp and Amazon to review your business. But there are other review sites out there that might work just as well for you.

Pratik Dholakiya

· 5 min read

Tim Murphy

· 6 min read

Increase Your Perceived Value With Social Proof -- and Charge More

You can start establishing your presence by using customer reviews, testimonials and authority logos.

Sam Oh

· 5 min read

6 Reasons Investors Will Be Buying Amazon 'FBA' Businesses in 2016

Why focus on customer acquisition, a website and manufacturing when you don't have to?

Thomas Smale

· 6 min read

8 Ways to Skyrocket Real User Reviews for Your Ecommerce Products

Because if you can't get reviews for your ecommerce product, you may as well not be in business.

Neil Patel

· 7 min read