customer reviews

Online Reviews

Still Avoiding Online Reviews? 4 Tips to Use Them to Your Advantage.

Still plugging your ears? Stop dismissing criticism and start seeing the value of online reviews.

Need to Establish Trust With Your Audience? Leverage Social Proof.

You can't be the only one talking about how great your brand is -- leverage testimonials and reviews to increase audience buy-in.

4 Common Assumptions About Online Reputation Management That Are Totally Wrong

Eventually somebody will write something unpleasant about your business. You better have a plan.

5-Star Reviews, 5-Star Fraud. Are You Ready to Pay the Price?

Go about reviews the right way and you'll earn respect and trust in the process. Cheat and you risk everything you've built.

Anonymous Online Detractors Shattering Your Confidence?

Your messaging is only part of the equation when it comes to your business's reputation. Reviews, both good and bad, are the other part, and they're not under your control. Here's a path forward.

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Sure, customers can use Yelp and Amazon to review your business. But there are other review sites out there that might work just as well for you.
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6 Rules for Influencing How Customers Will Review Your Brand

Just one bad review can have a devastating impact.
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Increase Your Perceived Value With Social Proof -- and Charge More

You can start establishing your presence by using customer reviews, testimonials and authority logos.
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6 Reasons Investors Will Be Buying Amazon 'FBA' Businesses in 2016

Why focus on customer acquisition, a website and manufacturing when you don't have to?
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Because if you can't get reviews for your ecommerce product, you may as well not be in business.
Facebook

Facebook Testing New Search Tool That Sorts Businesses Based on Reviews

The functionality is similar to what Yelp and Angie's List offers.