Empathy - Page: 7
Want to Build Better Products? Own Your Customers' Pain.
Empathy isn't just a feel-good corporate social responsibility concept; it's also smart business.
If Your Potential Managers Don't Have These 7 Skills, Don't Promote Them
An alarming 82 percent of the time, companies promote the wrong person.
5 Writing Tactics to Win Hearts, Minds and More Business
Persuasive writing makes your content -- and your solution -- stand out from the rest. Sharpen your approach, and you'll connect with readers in a meaningful way.
Why Business Leaders Need to 'Tune in' to Their People
'Tuning in' means empathy, the ability to see things from another's perspective. Do you have this vital skill?
Use This Mind Trick to Get Someone to Tell You the Truth
You don't need to be a Jedi or an interrogation expert to get someone to give up the goods.
7 Emotional-Management Practices That Propel Success
Calming your inner turmoil opens you to respond better to inevitable changes.
What Employees Are Saying When They Say They Don't Trust Leaders
Employees think competency, honesty, transparency and empathy are not too much to expect from leaders.
Legendary Leaders Are Inspirational, Empathetic Master Psychologists
'In today's crazy world, leadership is about inspiring everyone you touch to be the best they can be,' says Kevin Roberts, global chairman of ad house Saatchi & Saatchi.
7 Ways to Prove You're Trustworthy as an Entrepreneur
How do you build trust? The answer is that you make it a priority.
Steven Spielberg Commencement Speech, Harvard University, May 2016 (Transcript)
The film director spoke about listening to intuition, studying the past and confronting hate with humanity.