Expectations

Are You Meeting (and Setting) Customers' Expectations?
Editor's Note

Are You Meeting (and Setting) Customers' Expectations?

To succeed, the value of what you offer must be greater than what people expect.
Jason Feifer | 5 min read
Over-Promising is the Worst Mistake an Entrepreneur Can Make

Over-Promising is the Worst Mistake an Entrepreneur Can Make

Nothing will underwhelm clients and customers more than under-delivering.
John Monarch | 5 min read
6 Actions Even the Least Confrontational Managers Must Take to Hold Employees Accountable

6 Actions Even the Least Confrontational Managers Must Take to Hold Employees Accountable

Few people enjoy confrontation, and nobody likes the few who do, but it's your job to speak up for the good of the company.
Shawn Doyle | 4 min read
5 Habits Millennial Workers Should Start Right Now

5 Habits Millennial Workers Should Start Right Now

Sarah Landrum | 6 min read
5 Ways Leaders Can Make Their Teams Happier and Healthier Without Spending Much

5 Ways Leaders Can Make Their Teams Happier and Healthier Without Spending Much

Employees who enjoy coming to work are naturally much more invested in the wellbeing of the company than employees who don't.
Jody B. Miller | 6 min read

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Building long-term but flexible relationships assures you the talent you need, when you need it, at price you can afford.
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Thinking more like an entrepreneur is an important factor that will help large companies succeed.
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How Amazon Aligns Employee Experience and Business Results

Managing expectations is as important for the employees you recruit as it is for the customers you woo.
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Confidence

Why 'Fake It Till You Make It' Is Useless Advice

Reframe this tired cliche to genuinely boost your confidence.
Thomas Edwards, Jr. | 6 min read
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Employee Experience

What Clark Griswold's 'Christmas Vacation' Teaches Us About the Employee Experience

The Christmas comedy classic brilliantly reveals the consequences of failing to meet the unspoken, but not unreasonable, expectations employees have.
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Trust and the Unbalanced Employee Experience
Employee Experience

Trust and the Unbalanced Employee Experience

Nurturing and growing trust should be a fundamental component of your employee experience.
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Great Leaders Do More Than Manage Expectations, They Align Them
Leadership

Great Leaders Do More Than Manage Expectations, They Align Them

Managing expectations produces employee satisfaction. Aligning expectations produces loyalty.
Matthew Wride | 6 min read
6 Features of Entrepreneurship We Tend to Over-Exaggerate
Myths

6 Features of Entrepreneurship We Tend to Over-Exaggerate

If you're entering an entrepreneurial path, keep your expectations -- good and bad -- in check, regardless of what you hear.
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Are You Letting Your Business Get in the Way of Your Love Life?

Trained to believe the myth of company-building martyr, entrepreneurs put up false barriers to successful relationships.
Heather Gray | 6 min read

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