My Queue

There are no Videos in your queue.

Click on the Add to next to any video to save to your queue.

There are no Articles in your queue.

Click on the Add to next to any article to save to your queue.

There are no Podcasts in your queue.

Click on the Add to next to any podcast episode to save to your queue.

You're not following any authors.

Click the Follow button on any author page to keep up with the latest content from your favorite authors.

More From This Topic

Business Lessons

What Big Companies Can Learn From the Entrepreneurial World

Thinking more like an entrepreneur is an important factor that will help large companies succeed.
Starting a Business

The Biggest Challenge to Starting a Business Is Not Having a Job Description

As a founder, you might handle everything from sales to making sure the bathroom is fully stocked.
Employee Experience

How Amazon Aligns Employee Experience and Business Results

Managing expectations is as important for the employees you recruit as it is for the customers you woo.
Confidence

Why 'Fake It Till You Make It' Is Useless Advice

Reframe this tired cliche to genuinely boost your confidence.
Employee Experience

What Clark Griswold's 'Christmas Vacation' Teaches Us About the Employee Experience

The Christmas comedy classic brilliantly reveals the consequences of failing to meet the unspoken, but not unreasonable, expectations employees have.
Employee Experience

Trust and the Unbalanced Employee Experience

Nurturing and growing trust should be a fundamental component of your employee experience.
Leadership

Great Leaders Do More Than Manage Expectations, They Align Them

Managing expectations produces employee satisfaction. Aligning expectations produces loyalty.
Myths

6 Features of Entrepreneurship We Tend to Over-Exaggerate

If you're entering an entrepreneurial path, keep your expectations -- good and bad -- in check, regardless of what you hear.
Personal Development

Are You Letting Your Business Get in the Way of Your Love Life?

Trained to believe the myth of company-building martyr, entrepreneurs put up false barriers to successful relationships.
Customer Relationship Management

Exceeding Client Expectations Just Leads to Really Entitled Clients

The best way to "manage expectations'' is to honestly tell your customer what you will deliver, when, at what cost, then do it.