Favors

'He that has once done you a kindness will be more ready to do you another, than he whom you yourself have obliged.'

It's not what you ask, it's how you ask it.

In business, some people who are kind get crushed but others come out ahead of the people who aren't very nice at all. Science has an explanation.

Here's to a broader, more generous definition of the oft-used career term.

That other currency of business, whereby you exchange good will for good deeds needs to be handled oh so delicately.