How You Can Use the Counterintuitive Genius of the Benjamin Franklin Effect to Your Advantage 'He that has once done you a kindness will be more ready to do you another, than he whom you yourself have obliged.'

By Andrew Medal Edited by Dan Bova

Opinions expressed by Entrepreneur contributors are their own.

Getty Images | Margie Politzer

The human mind sometimes works in mysterious ways. It can defy logic. The Benjamin Franklin effect is an excellent example of this. Our founding father is one of the most admired personalities in history and was an entirely self-made man. In a society where family wealth, prestige and status determined how successful you were, he defied norms to rise to the top.

Needless to say, you can probably learn a thing or two from 'ol Benny Franklin.

So, what is Benjamin Franklin effect?

In his autobiography, Franklin writes, "He that has once done you a kindness will be more ready to do you another, than he whom you yourself have obliged."

Related: How to Ask for a Favor

I know, slightly confusing at first, but here's what that means as clarified by Franklin himself: "A person who has performed a favor for someone is more likely to do another favor for that person rather than if they had received a favor from that person."

Here it is again in plain English:

  • The misconception. You do favors for the people you like and don't do favors to the people you dislike.
  • The Benjamin Franklin effect. You grow to like people for whom you do favors for and hate people you harm.

On the surface, this makes little sense and defies traditional thinking because one would believe that you would be more open to helping an individual you like, and not to the people you dislike. Research has suggested otherwise, and experts believe in the psychology that backs up his claim.

Here's the breakdown to back it up.

The Benjamin Franklin effect has been explained to be an example of what psychologists call the cognitive dissonance theory. As cited by Wiki, this theory explains that "people change their attitudes or behavior to resolve tensions, between their attitudes, actions and thoughts."

Related: How to Be the Nice Guy Who Never Finishes Last

When people ask for a favor, they acknowledge that you can help them and have resources or skills that they don't have.

The acknowledgment is very flattering and boosts a person's ego. This makes you feel superior, even if that's not true at all, but the perception becomes the reality.

When you ask for a favor, you're admitting to weakness, and that can hurt anyone's pride. You feel like you're in a lower position, so you don't like the person who obliges to your favor because that puts them in a weakened position.

Most people react in a similar manner subconsciously, and Franklin used this to his advantage several times in his career.

Related: Sage Advice for Entrepreneurs From America's Greatest Risk Takers

Can this be used in business?

You can apply the principles of this concept to your business, as they can help you develop a better relationship with associates, employees, customers and investors. Here are two scenarios of how you can do that:

  • Employees and clients. Ask for help and assistance from your employees and clients when you need it (but not too often). This is an equalizer and will please your employees and clients. It will make them feel empowered.
  • Negotiation tool. If you feel you've reached a roadblock during a negotiation, ask the investor or negotiating party for a favor and a reason to come back to you. This will help you reopen the discussion, and give them a perceived sense of power. You can then use it to your advantage because you understand the Art of War, and know that deception equals victory.

It might seem counterintuitive to ask for assistance or favors from your employees, clients and business associates. But science, psychologists and one of our greatest historical figures have proven it would help you in the long run.

Andrew Medal

Entrepreneur & Angel Investor

Andrew Medal is the founder of The Paper Chase, which is a bi-weekly newsletter. He is an entrepreneur and angel investor.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Side Hustle

This Husband and Wife's 'Happy Accident' Side Hustle Hit $467,000 Revenue Fast — Now It Makes Over $1 Million a Year: 'We're Scrappy'

Charlene and Vince Li couldn't find the snack they wanted to see on the shelves, so they created it themselves.

Growing a Business

'Boring' Businesses Are Making Millionaires — and You Can Borrow Their Strategies For Success

The silent growth strategy reveals how understated, steady businesses are quietly creating wealth for entrepreneurs in 2025. By focusing on long-term consistency and incremental progress, these "boring" industries are proving to be gold mines for those willing to embrace stability over hype.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.

Business News

YouTuber MrBeast Makes More Money From His Side Hustle Than From His YouTube Videos

The 26-year-old creator has racked up hundreds of millions of views and subscribers on YouTube, but it isn't his main moneymaker.

Business News

JPMorgan CEO Jamie Dimon Says Only One Group Is Complaining About Returning to the Office

In a new interview, Dimon said remote work "doesn't work" and noted some JPMorgan employees were checking their phones while he was speaking in a meeting.

Operations & Logistics

The Success of a New Product Launch Comes Down to One Detail, According to This Expert

A veteran consumer product officer shares the corporate strategy that small business owners can use to boost sales and loyalty.