Main Street Entrepreneur
Celebrity Pitchman Anthony Sullivan and Tina Frey Reveal the Secrets of a Killer Pitch
On the first episode of our new series "Fix My Pitch," business coaches Anthony Sullivan and Tina Frey break down what it takes to wow investors in the boardroom.
Business Growth Stems From Getting the Right Customer Feedback. Here's How to Get It.
Here's one of the most effective strategies in the pursuit of making customers happy when their expectations are constantly changing.
The Magic That Happens When You Ask Yourself "Why Not?"
Owner of Starbright Floral Design in NYC, Nic Faitos, shares his secrets to success that helped his small flower shop become the premier florist in the city that never sleeps.
Social Responsibility: The Unexpected Product of a NYC Chocolate Shop
When Rachel Kellner and her husband bought Aigner Chocolates, a longstanding chocolate shop, she brought her values of community and charity to keep the store relevant and successful.
How Home-Packed Lunches Became a Thriving Business
In this episode, "Mexican Mom" Gina Antimo and her husband Jaime Reverté share how they foster a welcoming, family-like environment in their restaurant through customer service and authentic food.
If You Want to Be More Successful Than Your Competition, You Need This Mindset to Win
It's time to make your business less about you and more about your customers.
How to Grow Your Business With Social Media
Miriam Fried, owner of MF Strong, shares why a solid online presence, including social media and Yelp, is important for starting a business and achieving continued growth.
Uplifting Other Local Businesses to Help Your Own Business Reach New Heights
Any coffee house can serve drinks and food, but those that serve their community are truly special. Hear from owner Taren Kinebrew on how she uplifts local businesses, fellow entrepreneurs, and the next generation of business owners.
Meet #6 on Yelp's Top 100 Places to Eat: Sunbliss Cafe
In this episode, hear how Sunbliss Café owner Tani Ahmed brought a unique, sunny spin to both her menu and approach to customer service.
How Dogpatch Games Wrote the Rulebook for Tabletop Gaming Customer Service
In this episode, hear how Shannon Newton used customer service and event planning to turn Dogpatch Games into a community staple — and more than a board game store.
The Recipe For Making a Customer For Life: Personalization, Quality, and Care
In this episode, hear how Tina, owner of Boite de Fleurs, overcame the pandemic hitting right as she opened her store and how she uses social media to draw in her clientele.
Infusing Family Recipes with Innovative Dining
Chef Jason Helfer has created an employee culture at his family restaurant, Peasant Village, that shines through in the elevated customer service they provide.
By Women, For Women: A Space To Build Your Career
With the goal of supporting women in their career journeys, Cate Luzio founded Luminary, a professional education and networking platform.
Do You Have the Right Insurance for Your Business? Here's How to Understand Your Options
Having the right insurance for your business can mean the difference between growth and success or closing your doors. With an ever-changing market and risk environment, it's a good time to ask if traditional insurance fits your business, or if it's time to consider alternative solutions.
San Angelo is Sweet on This Unique Donut Shop
Ash Cordona never thought he'd own a donut shop, after years in trucking and transportation, but when an opportunity to buy Donutopia fell into their laps, he and his wife Sophea jumped at the chance to own a small business.