Subscription Services

Subscription models are redefining the patient experience by focusing on access, personalization and seamless customer experiences — offering powerful lessons for businesses across all sectors, including my own within healthcare at large.

Navigating the franchise world starts with understanding key business models. Here's how project-based and subscription franchises differ in investment, scalability, and recession resistance.

Subscriptions are easy to start but often difficult to cancel, leading frustrated consumers to seek chargebacks due to confusing cancellation policies. The FTC's new "click-to-cancel" rule mandates that cancellation must be as straightforward as sign-up, potentially reducing chargebacks and improving customer satisfaction.

Here's how operators profit from newsletters by turning acquisition costs into revenue and leveraging one audience to build multiple assets.