About Ankur Prasad
Ankur Prasad is the Director of Product Marketing at Facebook Messenger. He oversees strategy and go-to-market efforts for Messenger’s suite of products designed to help businesses, large and small, easily connect with customers in innovative ways.
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During Uncertain Times, SMBs Can Rely On What They're Best At: Talking to Their Customers
Online messaging and conversation can enable small businesses to effectively build relationships with their customers