Entrepreneur Leadership Network® Contributor
Chief Marketing Officer at Insightly
Setbacks are inevitable for any business, but for fast-growing companies in particular, scaling and resources can be some of the biggest challenges. That's why choosing the right marketing tools is crucial for long-term success.
Utilizing three words — scrappy, curious and frugal — and these three strategies can help you produce successful outcomes from your marketing efforts, leading to increased customer satisfaction and new business to boost your revenue.
Engagement isn't just an industry buzzword that you can ignore. If you care about retaining your customers, you care about engagement and you should care about measuring it.
These Are the Biggest Takeaways from 2022. What Does 2023 Have in Store for the Customer Experience?
As Henry Ford once said, "It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages."
Customer experience is more than just a corporate buzzword. Use these tips and tricks to make sure you're treating your customers right.
Strong customer relationships are the crux of just about every business out there. Use these questions to see if you're truly connecting with your customers.