Don't take it personally when you don't hear back, but don't stop trying to get in touch.
Newsletters easily made the transition from snail mail to email, but now they are so old-school marketers don't realize how well the good ones work.
When it comes to discussing politics, simple listening is your safest option.
Having dinner with business associates? Put down the damn phone.
Networking can be intimidating, unless you know what to say.
Everyone wants praise but nice people often are often inadvertently rude when they receive it.
You can't be available for big opportunities if you say 'yes' to every little thing.
The Democratic presidential nominee has done a reasonably good job of dampening the uproar she sparked by labeling of half of Trump supporters "deplorables.''
Somehow, the countless emails people write now seem unlikely to be read a century from now like we read the letters people penned long ago.
Leaders who are gracious when times are calm are likeliest to remain poised in crisis.
People helping the community because they have a giving heart are just the people you want to do business with.
Because public speaking shouldn't be scarier than death.
If Ryan Lochte had taken some etiquette classes when he was a little kid, this whole debacle could have been avoided.
Every email is a representation of your professionalism.
Emojis, once solely symbols of teen angst or exuberance, are a hieroglyphic adults can use, albeit gingerly, in professional communications.