Author, Business Etiquette Expert and Founder of The Protocol School of Palm Beach
Tears often accompany an earnest show of emotion. It feels risky but is really very healthy.
It's only natural that your chance to shine makes you nervous. Here's how to calm down.
The pleasures of home can be distracting but that doesn't mean your home office has to be a cell.
Make More Happen
There is nothing magical about the New Year, except if we decide to make it so.
A recycled gift, selected with great care and given with a generous heart, will be received with a smile -- so long as only you know it's recycled.
Exchanging gifts with co-workers is a pleasant custom that many people find very stressful.
Art and Craft
Crafting a handmade card is a sure way to be remembered by your clients all year round.
How we communicate has changed, but our need to treat others with respect has not.
Thank all the helpful people in your life, personally and professionally.
Every business is a human endeavor and every person wants to know they are appreciated.
The debilitating effects of jet lag are easily underestimated but, happily, are also easily avoided.
Getting started sooner is the real secret to completing anything on time.
People mean well when they strike up a conversation. That's what makes is so hard to diplomatically tell them you have no time.
Don't take it personally when you don't hear back, but don't stop trying to get in touch.
Newsletters easily made the transition from snail mail to email, but now they are so old-school marketers don't realize how well the good ones work.