Author, Business Etiquette Expert and Founder of The Protocol School of Palm Beach
It's very hard to give a presentation so good that it overcomes a bad first impression.
Nearly everybody just trying to keep their startup solvent skimps on branding and all of them would be better off it they didn't.
Good manners, deep breaths and boundaries solve most problems happily enough.
Staying fed, cozy and entertained is the key to enduring all the inconveniences of travel without undue stress.
Nobody disputes the benefits of good habits but stopping what doesn't work and replacing it with what does is a challenge.
Let the other person have the last word so you can get back to work.
Happiness is not a stroke of a luck, it's the result of how we live our lives.
Even in writing, you have just one chance to make a good first impression.
Inspiring Your Team
Since you have to be there all day anyway, make enjoying it one of the things you get done daily.
Make More Happen
Stop angling for what you want and start looking for how to help people and enjoy their company.
Tears often accompany an earnest show of emotion. It feels risky but is really very healthy.
It's only natural that your chance to shine makes you nervous. Here's how to calm down.
The pleasures of home can be distracting but that doesn't mean your home office has to be a cell.
There is nothing magical about the New Year, except if we decide to make it so.
A recycled gift, selected with great care and given with a generous heart, will be received with a smile -- so long as only you know it's recycled.