Jacqueline Whitmore
Author, Business Etiquette Expert and Founder of The Protocol School of Palm Beach
Jacqueline Whitmore is an etiquette expert and founder of the Protocol School of Palm Beach in Palm Beach, Fla. She is the author of Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals (St. Martin's Press, 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005).
Etiquette
8 Ways to Gracefully Receive a Compliment
Everyone wants praise but nice people often are often inadvertently rude when they receive it.
Time Management
6 Instances When Nicely Saying 'No' Benefits Your Business
You can't be available for big opportunities if you say 'yes' to every little thing.
Apology
Hillary Clinton and the Etiquette of Issuing a Proper Apology
The Democratic presidential nominee has done a reasonably good job of dampening the uproar she sparked by labeling of half of Trump supporters "deplorables.''
Personal Branding
The Business Benefits of the Handwritten Letter
Somehow, the countless emails people write now seem unlikely to be read a century from now like we read the letters people penned long ago.
Leadership Qualities
6 Ways to Develop the Poise That Defines a Business Leader
Leaders who are gracious when times are calm are likeliest to remain poised in crisis.
Volunteering
5 Ways Volunteering Helps You Do Well While Doing Good
People helping the community because they have a giving heart are just the people you want to do business with.
Public Speaking
10 Timeless Tips for Giving Effective Presentations
Because public speaking shouldn't be scarier than death.
Ryan Lochte
How One Person's Ignorant Behavior Insulted an Entire Country
If Ryan Lochte had taken some etiquette classes when he was a little kid, this whole debacle could have been avoided.
Email
6 Tips for Minding Your Email Manners
Every email is a representation of your professionalism.
Marketing Bootcamp
5 Etiquette Rules for Using Emojis at Work
Emojis, once solely symbols of teen angst or exuberance, are a hieroglyphic adults can use, albeit gingerly, in professional communications.
Virtual Meetings
5 Rules for Holding Effective Virtual Meetings
To succeed, you must be able to meet "in person" no matter where you are in the world.
Business Etiquette
How to Rock the Company Picnic and Go Home With Your Reputation Intact
The trick is being the life of the party without later being the butt of the jokes.
Body Language
7 Ways Body Language Speaks Louder Than Words
Even when people hear your words they are watching what you say.
Make More Happen
6 Signs You Work Too Much and Need to Get a Life
When your passion is boring everyone else trying to enjoy their weekend, it's time to get a hobby.