Jacqueline Whitmore

Jacqueline Whitmore

Author, Business Etiquette Expert and Founder of The Protocol School of Palm Beach

Jacqueline Whitmore is an etiquette expert and founder of the Protocol School of Palm Beach in Palm Beach, Fla. She is the author of Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals (St. Martin's Press, 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005).

The Benefits of Crying at Work
Emotional Intelligence

The Benefits of Crying at Work

Tears often accompany an earnest show of emotion. It feels risky but is really very healthy.
5 Tips to Reduce Presentation Anxiety
Public Speaking

5 Tips to Reduce Presentation Anxiety

It's only natural that your chance to shine makes you nervous. Here's how to calm down.
Creating an Organized and Productive Home Office That's Cozy Too
Home Office

Creating an Organized and Productive Home Office That's Cozy Too

The pleasures of home can be distracting but that doesn't mean your home office has to be a cell.
9 Ways to Kick Off the New Year With a Bang
Make More Happen

9 Ways to Kick Off the New Year With a Bang

There is nothing magical about the New Year, except if we decide to make it so.
7 Ways to Regift Sincerely and Without Getting Caught
Etiquette

7 Ways to Regift Sincerely and Without Getting Caught

A recycled gift, selected with great care and given with a generous heart, will be received with a smile -- so long as only you know it's recycled.
7 Ways to Navigate the Office Gift-Giving Minefield
Gift-giving

7 Ways to Navigate the Office Gift-Giving Minefield

Exchanging gifts with co-workers is a pleasant custom that many people find very stressful.
Stand Out From the Competition With Handmade Holiday Cards
Art and Craft

Stand Out From the Competition With Handmade Holiday Cards

Crafting a handmade card is a sure way to be remembered by your clients all year round.
The 9 Indisputable Rules of Techno-Etiquette
Email

The 9 Indisputable Rules of Techno-Etiquette

How we communicate has changed, but our need to treat others with respect has not.
A Little Gratitude Can Go a Long Way
Thanksgiving

A Little Gratitude Can Go a Long Way

Thank all the helpful people in your life, personally and professionally.
6 Ways to Be Certain Your Employees Know You Care
Gratitude

6 Ways to Be Certain Your Employees Know You Care

Every business is a human endeavor and every person wants to know they are appreciated.
6 Tricks to Tackling Jet Lag
Travel

6 Tricks to Tackling Jet Lag

The debilitating effects of jet lag are easily underestimated but, happily, are also easily avoided.
7 Dead-Aim Tactics for Meeting Deadlines
Deadlines

7 Dead-Aim Tactics for Meeting Deadlines

Getting started sooner is the real secret to completing anything on time.
7 Ways to Politely Shut Down a Conversation
manners

7 Ways to Politely Shut Down a Conversation

People mean well when they strike up a conversation. That's what makes is so hard to diplomatically tell them you have no time.
5 Ways to Get People to Follow Up
Email

5 Ways to Get People to Follow Up

Don't take it personally when you don't hear back, but don't stop trying to get in touch.
Here's How My Email Newsletter Remains My Best Marketing Tool
Email Newsletters

Here's How My Email Newsletter Remains My Best Marketing Tool

Newsletters easily made the transition from snail mail to email, but now they are so old-school marketers don't realize how well the good ones work.