Jacqueline Whitmore: Page 17

Bio

Jacqueline Whitmore is an etiquette expert and founder of the Protocol School of Palm Beach in Palm Beach, Fla. She is the author of Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals (St. Martin's Press, 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005).

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Latest: Page 17

Collaboration

6 Types of People Who Are Really Hard to Talk To

Some people make conversation feel like a form of torture. Here's how to handle even the most difficult personality types.

Leadership

An Exercise in Compromise: How to Agree to Disagree

A healthy corporate culture ultimately hinges upon a leader's ability to make diplomatic compromises.

Science & Technology

5 Rules for Texting Anyone You Do Business With

Follow these tips to make sure you're not confusing or aggravating your clients, employees and customers.

Living

'Clothes' the Deal: 7 Ways to Dress to Impress

Sure, it's what's on the inside that counts, but sadly that's not how the business world works. Here are seven tips to project a more professional image at work.

Marketing

Business Dining: The Do's and Don'ts of Splitting the Check

When dining with clients or customers, it can be fairly simple to avoid the all-too-familiar discomfort and confusion of just who should pay the bill.

Productivity

After-Hour Client Calls: How Late Is Too Late?

When work-related emergencies arise late at night, knowing whether to contact your colleagues or clients can make or break business relationships. Here are some guidelines to keep in mind.