Jacqueline Whitmore

Author, Business Etiquette Expert and Founder of The Protocol School of Palm Beach

Jacqueline Whitmore is an etiquette expert and founder of the Protocol School of Palm Beach in Palm Beach, Fla. She is the author of Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals (St. Martin's Press, 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005).

Latest: Page 17

Collaboration

6 Types of People Who Are Really Hard to Talk To

Some people make conversation feel like a form of torture. Here's how to handle even the most difficult personality types.

Leadership

An Exercise in Compromise: How to Agree to Disagree

A healthy corporate culture ultimately hinges upon a leader's ability to make diplomatic compromises.

Science & Technology

5 Rules for Texting Anyone You Do Business With

Follow these tips to make sure you're not confusing or aggravating your clients, employees and customers.

Living

'Clothes' the Deal: 7 Ways to Dress to Impress

Sure, it's what's on the inside that counts, but sadly that's not how the business world works. Here are seven tips to project a more professional image at work.

Marketing

Business Dining: The Do's and Don'ts of Splitting the Check

When dining with clients or customers, it can be fairly simple to avoid the all-too-familiar discomfort and confusion of just who should pay the bill.

Productivity

After-Hour Client Calls: How Late Is Too Late?

When work-related emergencies arise late at night, knowing whether to contact your colleagues or clients can make or break business relationships. Here are some guidelines to keep in mind.