Jacqueline Whitmore

Jacqueline Whitmore

Author, Business Etiquette Expert and Founder of The Protocol School of Palm Beach

Jacqueline Whitmore is an etiquette expert and founder of the Protocol School of Palm Beach in Palm Beach, Fla. She is the author of Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals (St. Martin's Press, 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005).

6 Ways to Be Certain Your Employees Know You Care
Gratitude

6 Ways to Be Certain Your Employees Know You Care

Every business is a human endeavor and every person wants to know they are appreciated.
6 Tricks to Tackling Jet Lag
Travel

6 Tricks to Tackling Jet Lag

The debilitating effects of jet lag are easily underestimated but, happily, are also easily avoided.
7 Dead-Aim Tactics for Meeting Deadlines
Deadlines

7 Dead-Aim Tactics for Meeting Deadlines

Getting started sooner is the real secret to completing anything on time.
7 Ways to Politely Shut Down a Conversation
manners

7 Ways to Politely Shut Down a Conversation

People mean well when they strike up a conversation. That's what makes is so hard to diplomatically tell them you have no time.
5 Ways to Get People to Follow Up
Email

5 Ways to Get People to Follow Up

Don't take it personally when you don't hear back, but don't stop trying to get in touch.
Here's How My Email Newsletter Remains My Best Marketing Tool
Email Newsletters

Here's How My Email Newsletter Remains My Best Marketing Tool

Newsletters easily made the transition from snail mail to email, but now they are so old-school marketers don't realize how well the good ones work.
6 Tips for Talking Politics at Work Without Causing an Uproar
Politics

6 Tips for Talking Politics at Work Without Causing an Uproar

When it comes to discussing politics, simple listening is your safest option.
How I Turned Cell Phone Addiction Into a PR Opportunity
Business Etiquette

How I Turned Cell Phone Addiction Into a PR Opportunity

Having dinner with business associates? Put down the damn phone.
7 Conversation Starters for Your Next Event
Networking

7 Conversation Starters for Your Next Event

Networking can be intimidating, unless you know what to say.
8 Ways to Gracefully Receive a Compliment
Etiquette

8 Ways to Gracefully Receive a Compliment

Everyone wants praise but nice people often are often inadvertently rude when they receive it.
6 Instances When Nicely Saying 'No' Benefits Your Business
Time Management

6 Instances When Nicely Saying 'No' Benefits Your Business

You can't be available for big opportunities if you say 'yes' to every little thing.
Hillary Clinton and the Etiquette of Issuing a Proper Apology
Apology

Hillary Clinton and the Etiquette of Issuing a Proper Apology

The Democratic presidential nominee has done a reasonably good job of dampening the uproar she sparked by labeling of half of Trump supporters "deplorables.''
The Business Benefits of the Handwritten Letter
Personal Branding

The Business Benefits of the Handwritten Letter

Somehow, the countless emails people write now seem unlikely to be read a century from now like we read the letters people penned long ago.
5 Ways to Develop the Poise That Defines a Business Leader
Leadership Qualities

5 Ways to Develop the Poise That Defines a Business Leader

Leaders who are gracious when times are calm are likeliest to remain poised in crisis.
5 Ways Volunteering Helps You Do Well While Doing Good
Volunteering

5 Ways Volunteering Helps You Do Well While Doing Good

People helping the community because they have a giving heart are just the people you want to do business with.