Jacqueline Whitmore

Author, Business Etiquette Expert and Founder of The Protocol School of Palm Beach

Jacqueline Whitmore is an etiquette expert and founder of the Protocol School of Palm Beach in Palm Beach, Fla. She is the author of Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals (St. Martin's Press, 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005).

Latest: Page 16

Productivity

Arrive Late to a Big Meeting? How to Recover.

Like Yahoo CEO Marissa Mayer, we've all had the experience of being late to events, or missing them altogether. Here's how to save face -- and make sure it doesn't happen again.

Leadership

How to Receive a Compliment Without Being Awkward About It

Many of us are tempted to deflect kind words, but that may be doing more hard than good.

Liderazgo

Cómo recibir un cumplido sin sentirse incómodo por ello

Muchos de nosotros estamos tentados a desviar las palabras amables, pero eso puede ser más difícil que beneficioso.

Leadership

How to Ask a VIP for a Favor

It's always a bit awkward to ask for favors, especially from people who are considered industry leaders. Here's how to do it the right way.

Marketing

Top 10 Ways to Get People to Read and Respond to Your Emails

Want to stand out in the email flood? Follow this advice.

Fundraising

How to Make New Connections Anywhere You Go

Instead of waiting for an occasion to network, use these tips to start a conversation with a stranger.