Clement Tussiot

Director of Product Management, Salesforce Service Cloud

Clement Tussiot is a director of product management for Salesforce Service Cloud. He manages the product development lifecycle for Service Cloud and is specifically focused on how AI and machine learning can improve customer service.

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Science & Technology

4 Essentials for Building a Well Mannered Customer-Service Chatbot

If your chatbot is aggravating customers, human error is to blame.

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