Dawn Metcalfe is an executive coach, facilitator, trainer, speaker and leadership coach. She is the founder of Dubai-based PDSi, which helps individuals and teams get even better at what they do. Dawn’s first book was Managing the Matrix; The HardTalk Handbook is her second book. Dawn speaks regularly at events and in the media on any topic where people and business intersect. You can read more about HardTalk at www.hardtalk.info and about PDSi at www.pds-i.com. Talk to Dawn on Twitter @PDSiDXB.
business relationships
Get Better At Difficult Conversations By Aligning Your Behavior With What You Want
The problem is that, in a HardTalk scenario, we often behave in a way almost guaranteed to achieve any purpose, other than the one we want.
Communication Strategies
Straight Talk: How To Have Good Difficult Conversations
Asking for a raise, persuading somebody that your idea is right and/or theirs is wrong, giving bad news to a supplier or direct report- nobody in their right mind enjoys these situations.
Grow Your Business
10 Things I Learned Setting Up A New Enterprise (While Running My Existing Business)
In the process of building HardTalk, whilst also doing my full-time job of running my existing business and serving my clients, I learned a few things that I think might help other fellow entrepreneurs spearheading their enterprises- and I'd like to share them with you here.
Networking
Making Relationships Count: The Key To Successful Networking
Networking is more than being about who you know- it's what those people think of you.