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Marketing at HelpScout
When combined, these techniques make your no sound (almost) as good a yes -- and you'll strengthen both your personal relationships with customers as well as your reputation as a company who cares.
Journalist, Digital Media Consultant and Investor
Entrepreneur, software engineer, author, blogger and founder of WanderlustWorker.com
Senior Director, Public Sector Market Planning at TransUnion
Founder & CEO of The Happy Beavers