About Firas Kittaneh
More From Firas Kittaneh
Richard Branson loves to kite-ski. David Heinemeier Hansson is a race-car driver. Two other entrepreneurs worked on a sporting goods product for years -- then sold it to Timberland.
Becoming enamored by the endless new tech possibilities can cause you to divert your focus from the critical functions of your organization.
Start by collecting data on your customers. Just recognize that they will expect that data to be used to enhance their purchasing experience.
Richard Branson said, "You need to learn when to go forward and when to say no, which can be difficult -- especially if you prefer to say yes, like I do."
As Jack Welch once put it: "Leaders have the courage to make unpopular decisions . .do not dwell or cajole."
Send a clear signal to your team that their employer values sleep and its positive impact on employee health.
Many of the most successful companies in the world, from Apple to Harley-Davidson, have undergone significant brand relaunches.
Most entrepreneurs have an intuitive understanding that mental health is important to the success of their business.
Connecting with Customers
Companies are likely doomed if they commit to creating products they think their customers need, without actually stopping to verify if that's true.
Caffeine is a common fix, but the brief spurts of energy it produces offer only a short-term solution.
Customers are satisfied knowing that someone is listening to them, and, there, social media can be better than phone calls and email.
While procrastination, let unchecked, can be harmful, there are ways to use it to your advantage. Ever consider "controlled procrastination"?
For starters, have you ever considered that there actually is a substitute for experience?