Gene Marks: Page 18
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President of The Marks Group
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Latest: Page 18
Are You a Spineless Business Owner Dominated By Your Staff?
An unpleasant experience with a former client and his dominating bookkeeper reminds us that the boss needs a backbone.
Right or Wrong, You're Not Going to Win the Argument With the Customer
Your profits may take a hit, but it's usually better to just refund or credit a client who feels wronged.
The Myth of the Successful One-Person Business
Thinking about quitting your job and going into business all by yourself? Read this first and reconsider.
Don't Fire These 3 Rotten Customers, Profit From Them
Deciding not to deal with certain people is like leaving money on the table. How's how to deal with these clients sure to give you a headache.
How Would You Handle These 7 Situations? Would You Pass the 'Diaper Test'?
There are many moral and ethical questions business owners face on a regular basis. Is there a right way to do things?
How You, the Local Business Owner, Can Take on Amazon
You can slay the online giant (somewhat) -- by doing these eight things consistently.
