Geoff Mcqueen

Geoff Mcqueen

Founder and CEO of AffinityLive

San Francisco-based Geoff McQueen is the founder and CEO of AffinityLive, a company that creates cloud-based email automation, customer-relationship management, project management, service and billing software for the professional service sector. Prior to founding AffinityLive, McQueen created a digital agency in Australia.

http://www.affinitylive.com

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Clients on Retainer: How Good Business Can Go Bad

Regular, expected work and payments are a fine thing -- until they're not.

Mo' Money, Mo' Problems: Surviving Your Digital Agency's Success

Enjoying the afterglow of landing that big account? There may be financial traps ahead.

It's Not Me, It's You: When to End a Toxic Client Relationship

If you want to take your business to the next level, you can't be pulled down by the dead weight of bad clients.

Adopt 4 Tactics to Turn 2015 Into a Launchpad for Productivity

Elite performers -- whether fighter pilots, actors or athletes -- spend time visualizing processes, ticking off items on checklists and predicting obstacles, all in their mind.

Why 2014 Has Been a Good Year -- and Next Year May Be Even Better

Economic and technology improvements have given professional services companies much to appreciate.

What Monsters Are Lurking in Your Team's Inboxes?

Companies need not search through scary amounts of emails and attachments to find a valuable client communication.

Keeping Clients Happy: How to Ensure a Project Doesn't Go Over Budget

'Under-promise and over-deliver' is a hallmark of successful service delivery. Yet businesses that consistently go too far above and beyond the scope of work risk damage to their bottom line

Do You Remember What You Did Last Tuesday? Neither Do Employees.

Poor time-tracking habits can cost your professional services company big money.

5 Tips for Finding Friends When You're a Startup Newbie

Everybody begins as an outsider. The connections you need are just outside your comfort zone.

3 Major Pitfalls for Professional-Services Firms to Navigate

Increases in staffing at a growing company can pose a challenge when juggling the wide swings in client workload.

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