Jacqueline Whitmore: Page 12

Author, Business Etiquette Expert and Founder of The Protocol School of Palm Beach


Jacqueline Whitmore is an etiquette expert and founder of the Protocol School of Palm Beach in Palm Beach, Fla. She is the author of Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals (St. Martin's Press, 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005).

Want to write for Entrepreneur too? Apply to join Entrepreneur Leadership network.

Latest: Page 12

Starting a Business

Will Work for Praise! How Waiving Your Fee Will Grow Your Business.

The willingness to be paid in testimonials and referrals is good strategy when casting about for your first customers.

Employee Experience & Recruiting

7 Steps for Getting the Chronically Late Employee to Be Punctual

When a team member is making a habit of being tardy, take action before it really is a habit.

Growing a Business

8 Ways to Offer Stellar Customer Service That Don't Cost a Penny

Prompt response, patient listening and sincere follow up keeps customers happy and solves most problems when they aren't.

Growing a Business

5 Ways for Boomer Managers to Motivate Millennial Workers

The generation now entering the workforce offers energy, creativity and innate tech skills that bosses the age of their parents can learn to harness.


4 Can't-Fail Ways to Grow Your Professional Network

All you need to build successful business relationships is sincerity and follow-up. You can do that.


7 Ways to Be More Productive on the Weekends

Days off are different for harried entrepreneurs but making the most of Saturday and Sunday doesn't mean constant work.