Kevin Hart
Guest Writer /
Senior Vice President and Managing Director at EMA Boston
Kevin Hart is co-founder, president and creative director of Newton, Mass.-based HB Agency, a marketing and communications firm. As a creative director, graphic designer, and writer, he has guided award-winning advertising and branding engagements for clients such as Aviat Aircraft, EMC, Harvard University, HP, Milton CAT, Northeastern University and Soapstone Networks.
Conflict Management
Using Email to Resolve Conflicts Is a Reliable Way of Making Everything Worse
If you're solution to the problem is anything more complicated than "I am really sorry, it's all my fault'' you need to talk to the person.
Client Relationship Management
The Client Is Never the Problem
Turn frustration with a client into understanding, compassion and, not least, success.
Run a Better Business
Fight Early and Fail Fast: 15 Business Lessons in 15 Years
There's a lot to learn from so many years in business. Here are a few of the most important things I've picked up along the way.
