About Micah Solomon
Micah Solomon is a customer service turnaround expert, customer experience consultant, professional keynote speaker and bestselling author, most recently of Ignore Your Customers (and They'll Go Away) from HarperCollins Leadership.
More From Micah Solomon
Future of Entrepreneurship
3 Ways to Build a Customer-Centric Company Culture
Traditional training will only get you so far when you want to build a culture of customer service.