Michelle Dunn is an award winning author and columnist and has been called the nation's authority on collecting money. She is the founder and CEO of Michelle Dunn's Credit & Collections Association, one of the top 5 women in collections, and one of the top 50 most influential collection professionals in the industry.
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Since calling late-payers can be painful, make your effort to collect what you're owed as efficient and effective as possible. Here's how.