Robert L. Shook and Barry Farber

Having your sales team and customers work together is important to your selling strategy. Here's how one company did this successfully.

As every experienced salesperson knows, you should never predetermine who will be a big sale and who won't. If you do, you just might miss out on the biggest sale of your career.

One entrepreneur's story of how he gained a long-term customer by going the extra mile to set himself apart from competition.