Latest
Growing a Business
I Was a Highly-Paid Executive In Customer Experience. Then I Started Working Minimum Wage Jobs, And Realized Everything I'd Gotten Wrong.
It wasn't until I started working frontline jobs that I realized the massive disconnect between how CEOs see customer service, and how customers experience it. That showed me how to fix the problem.
More Authors You Might Like
-
Sherin Shibu
News Reporter
-
Entrepreneur Store
Account Manager
-
Ben Angel
Entrepreneur Network Contributor
-
Albert Santalo
Founder and CEO of 8base
-
Dylan Ogline
Founder of Ogline Digital
-
Joy Gendusa
Founder/CEO of PostcardMania
-
Gene Marks
President of The Marks Group
-
Amanda Breen
Senior Features Writer