Steve Fenlon

Steve Fenlon

Director, Customer Success, Easy Projects

Steve Fenlon is the director of customer success at Easy Projects. In that role, he partners with leaders across all business units to transform the customer experience and ensure that the customers is at the center of every business decision. Fenlon has previously held similar senior management roles with other tech companies large and small.

 

 

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The Journey to Negative Churn: How You Can Get There by Going the Extra Mile

While sales and marketing are key to gaining and retaining customers, that won't be possible if you don't commit to continuous product improvement.

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