About Virender Jeet
Virender Jeet is the senior Vice-president, technology, at Newgen Software.
More From Virender Jeet
A bad experience may result from any of the three, or a combination thereof
Digital Sensing enables you to continuously listen to your customers across channels, discover the context and trigger processes for appropriate real-time action or response
RPA streamlines the end-to-end process lifecycle through the integration of front-end technologies with existing back-office processes
CRM system which helps track all activities related to a case in terms of progress and resolution, and in turn provides a complete view of all interactions and customer relationships
Customer Relationship Management
Ignoring customer care is not an option any more
Business Process Management has been and will continue to be crucial to any organization's digital transformation in 2018
The courts in India are burdened with a large number of pending cases and a whopping number of new cases are being fed into the system every day.
Enterprise Content Management
By storing information according to metadata, Enterprise Content Management allows searches using keywords, thereby saving time
Business Process Management software plays a pivotal role in the progression to mature enterprise mobility solutions