Manish Srivastava

Co-Founder/CTO, LitmusWorld

Manish Srivastava is dedicated towards providing a best-in-class technological platform to aid organizations create a customer experience that helps them ace the competitive edge and shift the focus from a "leaky-bucket" approach to a customer retention strategy.




North-Star to Digital Transformation - The CX Route

The success of CX programs requires a strong senior management mandate including the CIOs, as, by the nature of it, the program cuts across functional boundaries and impacts almost all processes within the organisation

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