Why Alexa Will Soon Be Handling Customer Support Calls -- and What Businesses Should Do to Prepare
Voice computers will fix what's broken about phone support without losing the most powerful communication tool ever invented -- the human voice.
Hey, Amanda! SNL Imagines an Amazon Echo Device for Stereotypical Senior Citizens.
This funny segment features an item that would be perfect for your grandparents.
Amazon Challenges Apple and Spotify With New Music Streaming Service
The new streaming service, called 'Amazon Music Unlimited,' lets users access a vast catalog of songs on demand, similar to Spotify and Apple Music.
I Hated the Amazon Echo But Decided to Give It a Second Chance -- Here's What Happened
The voice-activated speaker failed to impress on my first pass. Here are some observations after giving it another go.
Amazon Is Preparing to Launch a Streaming Music Service
The service will be offered at $9.99 per month, in line with major rivals, and it will offer a competitive catalog of songs, the sources said.