Customer Satisfaction
More Posts on Customer Satisfaction
The Post-Pandemic Playbook for Small Businesses
While every small business is unique, there are a few common strategies they can count on in our post-pandemic world.
Customer-Centricity as a Business Mission
While it is a widely spread board-room buzzword, the reality is that it is not as widely applied. Customer-centricity is easier said than done.
How An Above-and-Beyond Floral Experience Led to a Lifetime Customer
Nic Faitos, owner of Starbright Floral Designs, shares how making small adjustments and investing in the extras can make a big difference - especially when it comes to revenue.
6 Ways to Ensure Employee and Customer Satisfaction When Everyone's Working Remotely
In order to lead successfully, you need to satisfy employees and customers. Here's how to do it right.
Ecommerce Expert Jay Wright on Why Being 'Client Obsessed' is Key to Success
What's right for the client is best for everyone, he says.
How The Cashback And Coupon Industry Is Influencing India's Ecommerce Sector
E-commerce players now understand the benefits of discount coupons and cashback sites. It has helped them retain an even larger market share and stay ahead of the competition
How Can an Entrepreneur Enter a Saturated Market?
This is how an entrepreneur can identify the negative stereotypes that exist in the industry and place his product as an alternative to the problem to penetrate a saturated market
Your Business Communications Mustn't Suffer Due to Telephony Disasters
Next-gen privately hosted telephony systems not only help improve customer satisfaction, through seamless communications
4 Keys to Satisfying 21st Century Customers
Make it easy for them, from interacting with you to paying their bill.
CRM: Going Digital To Improve Customer Satisfaction
CRM system which helps track all activities related to a case in terms of progress and resolution, and in turn provides a complete view of all interactions and customer relationships
Challenges Faced by New Age Independent Hoteliers and Winning Over Them
Even while dealing with all the challenges, the role of an independent hotelier brings new excitement, learning, achievement and satisfaction every day
Signs a Customer Is About to Leave -- and How to Prevent It
Churn proof your business by paying attention early.
