Customer Satisfaction: Page 3
Customers Flee for a Reason. You Need to Give Them Reasons to Stay.
You have to listen.
#7 Reasons to Improve B2B E-commerce Experience for Consumers
If given a right push towards presentation with a focus on aesthetics B2B e-commerce can give better user experience to its consumers.
#4 Ingredients that Make a Chatbot the Perfect One
Intelligent chatbots enhances the customer experience and bolsters the conversion rate of a business
Key To Reduce Cost and Improve Customer Satisfaction
Start-ups are generally small in nature and agile in the initial years, hence they have fewer people and efficient process of communication between various departments
Meaningful Conversations Will Keep Your Clients Coming Back for More
Technology has made every aspect of business easier -- except one: making a human connection with your customer.
CSAT And The Art Of Keeping Customers Happy
CSAT or Customer Satisfaction is a method to evaluate the satisfaction quotient of a customer after every transaction.
Want Loyal Customers? Prioritize Your Customer Service With These 4 Tactics.
Customer insights. A welcoming environment. Transparency. You don't need to be a rocket scientist to figure it out.
Frontier Airlines Is Learning the Hard Way That Value Is King
Frontier's debacle in Denver shows that offering the cheapest price is a losing strategy if customers are unhappy with what they bought.
Why Should Millennial Tech Entrepreneurs Concentrate On IoT?
Millennial tech entrepreneurs are growing to take over the market and in no time.
Scope Creep, the Killer of Projects
When a customer's requests for add-ons and changes puts a project manager in an invidious position, scope creep has crept in.
4 Hospitality Trends Entrepreneurs Need To Follow
Know About Hospitality Trends Every Budding Entrepreneur Needs To Follow
You Can't Expand While Your House Is on Fire
Some steps you just don't get to skip, like having a product that works as advertised, at a cost that makes economic sense.
How to Prepare to Dazzle and Delight Your Customers This Upcoming Holiday Season
Wondering how you can boost sales and awareness in the coming months? Incorporate these ideas into your game plan.
5 Ways to Turn Your Company Culture Around
If your company is suffering from poor culture and disengaged employees, change the conversation. Here's how.
3 Ecommerce Companies Rocking Their Customer Service
Never mind Amazon and Zappos, other firms are realizing that stellar customer service makes the sale.