Sumit Aneja

Sumit Aneja

Entrepreneur Leadership Network Contributor
Chief Executive Officer of Voxco

Sumit Aneja is the CEO of Voxco, an omnichannel software survey platform and a global market leader in the multi-modal survey software sector.

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How to Turn Your Biggest Detractor Into Your Biggest Brand Ambassador

A bad customer experience can be a chance to turn your harshest critic into your brand's biggest fan. Capitalize on the opportunity through stellar communication and service.

3 Free Ways to Maintain Brand Authenticity and Increase Revenue

Uncertainty is a certainty for all of us right now, but we can sustain brand authenticity and consistency by seeking out customer feedback.

How to Best Impress a Guest In a Changing Hospitality Industry

Leaders in this field must read the (very new) room, while inviting feedback to deliver the best customer experience.

They Visited Your Site. Here's Why Didn't They Buy.

Using your company's home page to collect data from current customers helps increase the percentage of prospective visitors who end up purchasing.

3 Methods to Help You Determine What Customers Really Want (and Really Don't Want)

Successfully planning for the future of your product, service, or business as a whole depends on knowing the needs and wants of your customers. These practices will help you do just that.

How to Make the Most of Your Omnichannel Retail Touchpoints

These days, most companies conduct business across multiple channels ... and if you're not, you should be.

A Guide to Turning Your Customers Into Your Product Designers

It's your buyers who make a product successful (or not), so involve them!

Why Business Leaders Need to Take Data Seriously in 2021

As the amount of data we deal with on a daily basis continues to grow exponentially, it is increasingly important that we use it the right way.

The 5 Key Metrics Every Business Needs to Track

Using data the right way can provide businesses with a roadmap to success, but first, you need to know what to track.

3 Ways Leaders Can Better Discover What People Want

These key principles and strategies can guide those in power to truly effective leadership and results.

6 Ways to Ensure Employee and Customer Satisfaction When Everyone's Working Remotely

In order to lead successfully, you need to satisfy employees and customers. Here's how to do it right.

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