How to Finesse Your Relationship With the 10 Types of Clients Everyone Gets
No matter how well you know you business, you have to know people to succeed.
5 Tried and True Ways to Calm Down a Difficult Client
You can't make everyone happy all the time but you can always listen and offer solutions.
7 Strategies to Succeed With That Demanding, Difficult Customer
Understand how to deflect and bypass a client's anger to meet your goals.
Not in the Mood to Battle Corporate Customer Service? Get a Jerk to Do It For You.
If you're a jerk looking for work, the former head of Reddit just might have a job for you. Nice guys need not apply.
'Opportunity Cost' Sounds Abstract But It Costs Your Business Real Money
Clients who don't value your time keep you from those who do. There are polite ways to set them straight.