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Difficult Clients

Ready For Anything

A Disastrous Project and Screaming Client Are Inevitable

Great leaders learn from everything, and a project gone wrong is no exception. Here's a process for doing just that.

4 Types of Clients Your Growing Business Can't Afford to Work With

It may seem counter-intuitive, but firing certain types of paying customers could actually help your company grow.

How to Deal With 4 Types of Impossible Clients

Just because a client is difficult doesn't mean you can't keep him or her happy.

Finding Your Soul While Hunting 'Whales'

Will you become Ahab, or thrive, when that great big, dreamed-of client comes calling?

How to Finesse Your Relationship With the 10 Types of Clients Everyone Gets

No matter how well you know you business, you have to know people to succeed.

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