Difficult Clients

How to Deal With 4 Types of Impossible Clients

Just because a client is difficult doesn't mean you can't keep him or her happy.

Matt Keener

· 6 min read

Finding Your Soul While Hunting 'Whales'

Will you become Ahab, or thrive, when that great big, dreamed-of client comes calling?

Mitch Rothschild

· 4 min read

How to Finesse Your Relationship With the 10 Types of Clients Everyone Gets

No matter how well you know you business, you have to know people to succeed.

Rocco Baldassarre

· 4 min read

3 Lessons for Handling Challenging Clients

Sometimes, the best strategy is to say no, and mean it.

Chelsea Berler

· 4 min read

4 Times You Need to Say Goodbye to a Client

Nobody likes a break up, but sometimes it's the best thing to do for your business.

Deborah Mitchell

· 5 min read

7 Telltale Signs It's Time to Fire a Client

Some clients simply aren't worth the money they are paying.

Renée Warren

· 5 min read

10 People Who Will Destroy Your Business

Be wary of those who have flash or cash but not your best interests in mind.

Isaiah Hankel

· 6 min read

5 Tried and True Ways to Calm Down a Difficult Client

You can't make everyone happy all the time but you can always listen and offer solutions.

Pratik Dholakiya

· 4 min read

7 Strategies to Succeed With That Demanding, Difficult Customer

Understand how to deflect and bypass a client's anger to meet your goals.

Sherrie Campbell

· 6 min read

Not in the Mood to Battle Corporate Customer Service? Get a Jerk to Do It For You.

If you're a jerk looking for work, the former head of Reddit just might have a job for you. Nice guys need not apply.

Kim Lachance Shandrow

· 3 min read

'Opportunity Cost' Sounds Abstract But It Costs Your Business Real Money

Clients who don't value your time keep you from those who do. There are polite ways to set them straight.

Sam Madden

· 3 min read

The Essential Script for Releasing a Client

It's awkward, but knowing how to say adieu to a problem customer can make all the difference.

Kate Swoboda

· 5 min read