Retention
News and Articles About Retention
Customer Retention
![Jana Barrett]()
3 Tips for Customer Retention
These tips will help you leverage your existing customers to bring in new ones.
Salary
![Lydia Belanger]()
Why More Than Half of Your Employees Are Looking for a New Job
Glassdoor released new findings from its Global Salary Transparency Survey on Equal Pay Day.
Client Relationship Management
![Jayson DeMers]()
The Most Common 10 Reasons Clients Leave (and How to Prevent That)
Show each client the value you provide and do that on a regular basis.
Wages
![Hari Ravichandran]()
Why Paying a Living Wage Is Smart Business
Low wages and skimpy benefits are no bargain if good employees can't afford to keep working for you.
Inspiring Your Team
![Matt Straz]()
Data Reveal the 7 Factors for Optimal Employee Retention
A far-reaching survey shows that workers who are paid fairly stay with a company that gives them opportunity and respect.
Loyalty Programs
![Jed Williams and John Swanciger]()
A Checklist to Get Your Customer-Loyalty Program Off the Ground
With more companies vying for consumers' attention (and money), businesses need to create loyalty programs to get customers on board and to stay. Here is a checklist to create a program in the digital world.
Retention
This Software Company Can Boost Your Retention Rate
Gainsight, a customer-success management company, helps increase customer retention for small but quickly growing companies.
Customer Service
![Laura Fagan]()
4 Common Customer-Service Obstacles (And How to Fix Them)
Customer service can make or break a company. Don't fall into the trap of delivering sub-par service, which could result in your company's future going down the drain.
Vacations
![Laura Entis]()
You Need a Real Vacation (And So Do Your Employees)
A recent survey shows that, as a nation, we're pretty bad at unplugging. Here are five reasons you should.
Take It From The Pros
![Debra Kaye]()
Getting Fickle Consumers to Buy Into Your Brand
While big corporations are struggling to retain customers, startups are seizing the opportunity to steal loyal consumers. Here is how they are doing it.
Office Space
![Tucker Hughes]()
Tech Firms Seeking Talent Spring for Spacious, Luxe Quarters
While government cuts its real estate footprint, firms competing for knowledge workers are not crimping on office environments.
Take It From The Pros
Want Loyal Customers? Talk to Your Hair Stylist.
Hair stylists livelihood depends on getting customers and keeping them happy. Here are a few tips all entrepreneurs can use.
Marketing
![Craig Simpson]()
4 Ways to Increase Your Direct Mail Sales
After you've completed a few successful direct mail campaigns, use these four methods to build your sales.
Growth Strategies
![Bill Sims, Jr.]()
Want Your Team to Perform Better? Try Positive Reinforcement.
No company picnics necessary. These simple steps could lead to increased profitability.
