User Experience

User Experience

13 Ways to Show Customers You Love Them

A bigger marketing budget is great but it doesn't cost much to let customers know you appreciate them.
Sharing Economy

5 Lessons Entrepreneurs Can Learn From Niche Marketplaces

Thank Airbnb, Trulia and other niche players for the potential partnerships -- and more -- that they offer entrepreneurs.
Software

4 Consumerization Trends That Are Changing Enterprise Software as We Know It

Consumers are looking for seamless collaboration, easy knowledge sharing and a beautiful experience across every device.
User Experience

Can 'User-Experience' Experts Become 'Customer-Experience' Experts?

Small companies have mastered user experience; now it's on to the frontier of customer service.
Innovation Now

4 Strategies for Making Your Product 'Smarter'

A fertile frontier for invention is upgrading familiar products to make them more responsive and useful.
User Experience

Here Are 4 Steps to Create an Awesome User Experience

A good user experience starts from the ground up. Here's your foolproof four-step plan to making your user experience the best it can be.
User Experience

4 Industries That Get Real-Life User Experience Right But Fail in the Digital World

Many industries have mastered real-life UX but are still working out some issues with their digital user experiences. Here is how to get it right.
Product Design

Making the Business Case for Human-Centered Design

Grow a sustainable enterprise that satisfies users and retain employees in the process.
Product Design

Delight, the Awesome Product Metric That Rules Them All

Do your goods outshine the competition and instill fierce consumer loyalty?
Starting a Business

The 4 Roles Every Founding Team Should Have

A chief technology officer, a visionary, a user design pro and a rainmaker are among the players who are critical for launching today's successful companies.