Growth Strategies

Can I ask for details regarding an employee's note from a doctor?

We have several employees (one in particular) with chronic attendance issues. They all return with a doctor's note (per our employee policy) after an absence of three consecutive days. The doctor's note is a one line, vague statement.
min read
Opinions expressed by Entrepreneur contributors are their own.
Are you capable of understanding medical terms to use a more detailed doctor's note for anything substantive. or will you will only create accusations of unfair treatment when you ask one employee for more details but not another?

Your outdated policy puts you in the position of deciding whose reasons for absence are legitimate. When an employee is out frequently enough, he or she cannot do his or her job adequately to meet the needs of the company. Update to a no-fault absenteeism policy which allows each employee to miss a specific amount of time for illness or personal reasons each fiscal year.

While you may still require the doctor's note when three or more consecutive days are missed for purported illness, you will also have a set limit in place. When an employee consumes his or her allotted time off at such a rate as to indicate that he or she likely will exceed the number of days allowed or when a certain percentage of allotted time off is taken, issue a warning.

Then, terminate those employees who surpass the number of days allowed. This will most likely rid you of the employees with chronic attendance issues sooner vs. later.

If an employee has a serious, legitimate illness, he or she will most likely provide much more detailed information without prompting, and you can determine how to deal with him or her most fairly utilizing family medical leave or personal unpaid leave of absence, or whatever applies to your size and type of business.

More from Entrepreneur

Are paying too much for business insurance? Do you have critical gaps in your coverage? Trust Entrepreneur to help you find out.
Get Your Quote Now

One-on-one online sessions with our experts can help you start a business, grow your business, build your brand, fundraise and more.
Book Your Session

Whether you are launching or growing a business, we have all the business tools you need to take your business to the next level, in one place.
Enroll Now

Latest on Entrepreneur

My Queue

There are no Videos in your queue.

Click on the Add to next to any video to save to your queue.

There are no Articles in your queue.

Click on the Add to next to any article to save to your queue.

There are no Podcasts in your queue.

Click on the Add to next to any podcast episode to save to your queue.

You're not following any authors.

Click the Follow button on any author page to keep up with the latest content from your favorite authors.

How to Get the Top 4 Percent of Your Customers to Buy 16 Times More