How Andrew McLean Created A Thriving Ecosystem Around CycleLab

Why customer experience is so important and how you can transform your customer base into a community.

By
Opinions expressed by Entrepreneur contributors are their own.
You're reading Entrepreneur South Africa, an international franchise of Entrepreneur Media.

Andrew McLean is a former pro cyclist and founder of Cycle Lab, who has cycling megastores around the country. Andrew established himself as a household name in the South African cycling fraternity after presenting SuperCycling on Supersport for 17 years. He has since founded CycleLab and is creating the ultimate user experience with added value training, creating a community and ongoing support.

Daniel Newman

Written By

Daniel Newman interviews leading entrepreneurs and finds out what the secret to their success is on his platform CEOwise. After running his design agency Druff Interactive for over 15 years he realised he should have been in a different place with his business after so many years. Determined to become a better entrepreneur Daniel is on a mission to learn from the best in the business. CEOwise documents his journey of learning.