How Many Phone Lines?

Figure out how often your line is in use.
1 min read
Opinions expressed by Entrepreneur contributors are their own.

You should have one outside phone line for every five employees, depending on the type of business you're in and your call volume. Still not sure if you need more phone lines? Get a "busy study" from your local phone company that will track the number of times a caller receives a busy signal on your telephone. They may charge you a small fee for this service, but it'll be worth it.

Excerpted from Start Your Own Business: The Only Start-Up Guide You'll Ever Need

More from Entrepreneur

Get heaping discounts to books you love delivered straight to your inbox. We’ll feature a different book each week and share exclusive deals you won’t find anywhere else.
Jumpstart Your Business. Entrepreneur Insider is your all-access pass to the skills, experts, and network you need to get your business off the ground—or take it to the next level.
Are you paying too much for business insurance? Do you have critical gaps in your coverage? Trust Entrepreneur to help you find out.

Latest on Entrepreneur