Alex Hiam

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Team Play

You and your employees are a team, so make sure you act like one. These ideas will help you build the bond.

The Secret to Entrepreneurial Success

You probably care more about your company than any other person does. And that may be all you need to remember to make your business a success.

Do You Need to Be Ruthless to Succeed?

Not if you want to grow a business, earn the trust and commitment of employees and customers, and create sustained bottom-line profits.

When to Divulge a Company Crisis

It may hurt your company to let customers know what's really going on, but it can kill your company not to.

A Job Well Done

You won't boost employee performance without the right training and supervision.

Finding the Time to Lead

Don't have the time to cultivate good employees? <i>Make</i> time! You'll thank yourself later.

Employee Recognition: Why It Matters

Rewarding employees for a job well-done will do wonders for their performance--and your bottom line.

Leading in the Splash Zone

Ken Blanchard's <i>Whale Done!</i> proves the power of positive reinforcement with your employees.

Be a Manager, Not a Police Officer

If you only jump in when employees have done something wrong, then it's time to take a closer look at your management style.

Rumor Has It.

Is the rumor mill out of control in your company? Keeping the communication lines open ought to take care of the problem.

Keeping Your Employees Moving Forward

Of horses and carts and management: helping your employees understand what their jobs are

Is Asking Questions Motivational--or Just Plain Irritating?

It's OK to ask questions. But be careful not to step on any toes in the process.

Having a Positive Influence

Get employees and customers to do what you want by giving them what they want.

Overcoming "Security Screener Syndrome"

When jobs are repetitive and boring, they will not be done well. Have you examined your employees' job descriptions lately?

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