Andy MacMillan is CEO of UserTesting to which he brings 20 years of enterprise SaaS experience. As a former product executive at Oracle and Salesforce, he saw the critical role that customer centricity plays in creating great experiences. By helping companies become more customer-centric, he has helped grow multiple enterprise-SaaS businesses to values in the hundreds of millions of dollars.
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Why Baseball's Firings of Scouts Is a Cautionary Tale for Business
Today, successful teams like the Red Sox and the Yankees may analyze a potential player with analytics. But they also ask their scouts' opinions, as well.
A Company's First CEO Has a Hard Job, But What About the Second?
"The early bird gets the worm, but the second mouse gets the cheese." Which do you want: the worm or the cheese?
All I Really Need To Know About Business I Learned as a 12-Year-Old Disc Jockey
Those early days spinning records provided a sound business foundation for an entrepreneur to use later in life.
This CEO's Must-Do Meeting: Dinner With the Family
A little bit of flex with your schedule and a lot of firmness with yourself makes it possible. And what's possible can become traditional.